For modern auto mechanics, doing things quickly and correctly is especially important. Tekmetric helps automotive shops stay on top of operations, improve their relationship with customers, and raise profits. To benefit fully from Tekmetric login, you should be familiar with how to log in.
Table of Contents
Understanding Tekmetric
Tekmetric brings together the main elements of running an auto shop into one useful and simple software. Shop owners, service advisors, and technicians can use Tekmetric’s tools to manage their tasks faster and easier.
Key Features of Tekmetric
- Digital Vehicle Inspections (DVI): Using mobile devices, you can inspect vehicles, take photos and videos, and deliver detailed reports to your customers, making things more open and trustworthy.
- Repair Order Management: It is easy to create, store, and direct repair orders all from the same interface.
- Inventory Management: Keep track of your stock list in real time so that you do not experience shortages of products or have too many on hand.
- Customer Communication: Inform your customers about their vehicle, approvals, and invoices via both SMS and email.
- Real-Time Reporting: Access real-time data for important factors like gross profit, average repair costs, and car counts, using reports to decide on what is best for your business.
- Integrated Payments: Let customers use their phones to pay, which will make payments easier, boost your cash flow, and benefit all your clients.
Accessing the Tekmetric Login Portal
To begin utilizing Tekmetric’s features, users must log in to the platform:
- Navigate to the Login Page: Just like any other website, head to shop.tekmetric.com and make sure you are on the right one.
- Enter Credentials: Provide your registered email address and the password you use for Tekmetric.
- Click ‘Log In’: Enter your account details and then press the ‘Log In’ button to get to your dashboard.
First-Time Users: Account Activation
If you’re new to Tekmetric, you’ll need to activate your account before logging in:
- Activation Email: As soon as you are enrolled as an employee, you’ll receive an activation email with a unique link.
- Time-Sensitive Link: This activation link will only work for the next 24 hours. It’s very important to complete the activation immediately.
- Expired Link: If the activation link stops working before you’ve set up your account, your administrator can send it again using your employee profile in Tekmetric.
Troubleshooting Login Issues
Encountering login issues can be frustrating, but Tekmetric provides solutions for common problems:
- Incorrect Website: Log in at shop.tekmetric.com and not on the sandbox site.
- Invalid Email Format: Check if you typed every letter of your email correctly and that there are no unwanted spaces.
- Forgotten Password: If you can’t remember your password, click on “Forgot Password?” A link to reset the password is given on the login page.
- Account Verification: If you still cannot access your account, you should ask Tekmetric’s support team for help.
Employee Login History and Permissions
Employees’ login records are monitored with Tekmetric, which improves both responsibility and safety at the shop.
- Accessing Login History: To view Login History, open the “Employees” area, choose the needed user, and you will see the login dates, times, IP locations, and agents used.
- Adjusting Permissions: By visiting the employee’s profile in TeamWorks, a manager can change permissions to make sure their workers have access only to information related to their roles.
Training and Support Resources
Tekmetric is committed to ensuring users are well-equipped to utilize its features:
- For 30 days after joining, new users at Tekmetric can use the Training Hub to review short courses designed for onboarding. For those who want, shops can select a monthly subscription to use the tools.
- A Knowledge Base Center is a free collection of articles and videos that Tekmetric users can access, providing step-by-step guides on different topics.
- Tekmetric provides a video library and weekly webinars for customers to stay informed and learn about new updates.
- Contact the help desk by calling, sending an email, or chatting live for help with your troubles.
Pricing Plans
Tekmetric offers three distinct pricing tiers to cater to varying shop needs:
- The Start Plan ($99/month) covers unlimited orders, plus managing parts and suppliers, doing digital inspections, and sending one-way messages.
- Grow Plan ($299/month) offers everything in the Start Plan, as well as integrated parts buying, labor guidelines, streamlined maintenance, and complete reporting tools.
- With the Scale Plan ($399/month), you have what the Grow Plan delivers, plus the ability to send two-way texts, watch shop dashboards live, and observe real-time technician boards with employee performance highlights.
Community Engagement
Tekmetric strengthens the community by running its Tek User Group (TUG) on Facebook. Using the platform, shop owners can express their thoughts, ask what they want to know, and unite with others in the community for support.
Conclusion
Getting into Tekmetric login is simple and was made with convenience for users in mind. When you know about Tekmetric’s features and support, you can make the most of it and improve your shop’s performance and how pleased your customers are.
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